Return Policy

At YAMAHA BANSHEE AND PARTS we want you to be completely satisfied with your Yamaha Banshee purchase. If for any reason you’re not happy with your order, our Return Policy is here to help. Please review the details below to ensure a smooth return or exchange process

Eligibility for Returns

We offer returns and exchanges on products that meet the following criteria:

  • New Yamaha Banshee Models: Returns on new, unused bikes are accepted within 14 days from the date of purchase, provided they are in their original condition with no signs of wear, damage, or modification.
  • Used or Pre-Owned Banshees: Returns on used or pre-owned bikes are accepted within 7 days of purchase, as long as the bike is in the same condition as when it was sold (i.e., no significant modifications, damage, or excessive wear).
  • Parts and Accessories: Returns for parts, accessories, and gear are accepted within 30 days from the purchase date, provided they are unused, unopened, and in their original packaging.

Note: If a product is damaged during shipping, please report the damage to us within 48 hours of delivery, and we will arrange for a return or replacement.

How to Return an Item

  1. Contact Us: Before initiating a return, please contact our Customer Support team at [Your Contact Information] or via our online Return Request Form. Provide your order number and the reason for the return.

  2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization Number (RA#). Please include this number with your returned items to ensure efficient processing.

  3. Package the Item: Carefully package the item, ensuring it is securely protected to prevent damage during shipping. Please include any original accessories, manuals, and packaging, if applicable.

  4. Ship the Item: Return the item to the address provided by our Customer Support team. You will be responsible for the return shipping costs, unless the item is defective or damaged during shipping.

Return Shipping Fees

  • Return Shipping Costs: The customer is responsible for the return shipping costs, except in cases where the product is defective, damaged, or incorrect.
  • Restocking Fee: A 15% restocking fee may apply to returned items that are not defective or damaged, such as used or opened parts and accessories.

Note: We recommend using a trackable shipping service or purchasing shipping insurance.

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